Privacy Policy

Geepas Business Consultancy Services is a quality-oriented management consultancy , committed to doing its best , to improve the performance of client organisations, both big & small.

We do our very best to protect the information (both personal & official) submitted by our customers for various purposes. However, it is infeasible for us to give any guarantee to this effect.

We do need to collect every client’s data for documentation purposes. We try our best to treat this in a highly secure manner . We deeply respect your privacy .
This Privacy Policy will showcase how we collect, use, process, and disclose information about you , for official purposes.
This Privacy Policy sets out the parameters and benchmarks , using which , data will be collected from you and will also enunciate the purposes for which this will be utilized. You can read our Privacy Policy to understand how we treat your data, process it, and the norms we follow in this regard.
If & when you access our services, this is an unambiguous indicator that you have read, understood, and unconditionally accepted all provisions and clauses mentioned in this Privacy Policy. Once you accept, it means that you legally abide by all the terms and conditions set out in this Privacy Policy.
Geepas reserves the right to amend this Privacy Policy at any time to comply with regulatory requirements or in line with our business requirements. Such amendments may not be notified individually to all users & clients and may not be made available for your review. You can however easily check the changes effected, on our digital platforms via laptops, computers, mobiles, etc. You are therefore requested to visit our Privacy Policy periodically. Your continued use of the services offered , following the posting of any change/s , will constitute your unambiguous acceptance of the revised Privacy Policy.

INFORMATION COLLECTION

We may gather the following types of data from your interaction with us.

The detailed purchase and transaction information of every client who uses the services of Geepas Business Consultancy Services. This will include various items, bill amounts, modes of payment, or payment ( eg card ) details. This may include when, where, what, and how you purchased our services. Apart from that, it will also include transaction completion and service details and the benefits accrued by you from the transaction.
Every time you interact with our Geepas Business Consultancy Services website and related mobile applications, your data may get generated here. This interaction may get stored each time you visit our digital platforms. By interaction, we mean how you have used the website, your choice of product and services clicked on, services that have been paid, queries asked to customer support or to our team.
Based on the data collected, your preferences, and your time of interaction , we will try to understand how you like to interact with our company in offline and online modes. This data may be used to improve our services.
We may also take note of your location, to understand where our clients come from and conduct research on how to improve our services as per your regional preferences.
We may also collect technical data about the device you use to access our website and mobile application such as device name, operating system, Advertising ID, IP address, sign-in data, plugins, and frequency of access or use.

USE OF INFORMATION

To serve you better as a customer, personal information submitted to us may be used for the purposes specified in this policy.

to deliver the services or products that you have asked us
to carry out market research and internal research for product improvement and enhancement of our information technology systems
to provide further information to you about other services or products that we consider may be of interest to you;
for the purpose of future marketing, promotional, and awareness purposes, including carrying out market research, direct marketing, and surveys;
for ensuring that we share , what we feel to be , the most relevant information for you , in line with your interests
to record and analyze traffic onto our online platforms and improve the relevance & popularity of our various digital platforms.
To comprehend your business consultancy requirements and understand current & emerging market trends
to derive patterns and conclusions from your repeated interactions , as to be able to help serve you better.
to prevent fraud or misuse of services.
for any other use that you authorize us.

AGGREGATED DATA

We do our very best to remove personal data to make the data anonymous so that you are untraceable on the web. At times, your identifiable information may be replaced with non-identifying information such as an ID number or a reference number. Such modified data is combined with other aggregated data, enabling us to deduct patterns or customer behaviours.

DISCLOSURE OF YOUR PERSONAL DATA

We may share your personal information for the following purposes:

any information that we gather about you may be shared with third parties for the purpose of providing you any additional service that we feel may be relevant & helpful for you
with payment gateway operators as part of the process to ensure smooth payment transactions
to facilitate a service that you have requested from us
data research to be used by specialist third parties for data analysis and business intelligence.
Customer / website visitor trend tracking
Other than for instances cited above, this information will be sent across to third parties only after obtaining your consent.

We try our very best to maintain strict security standards and procedures preventing unauthorized access to your data by anyone, including our staff. However, as you can appreciate, we are not in a position to provide any guarantee whatsoever, in this regard.

We will seek your consent if we wish to use your personal information for purposes other than those you have agreed to previously.
We will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this Privacy Policy.

SOCIAL MEDIA

We maintain an active presence on social media to interact with our customers and inform them of our new services, products, and promotions. We may record your interaction with our social media accounts , such as likes and comments , to improve our services.

You are advised to share personal information on social media or on the internet with caution. Do not hesitate to contact us if you suspect that a party is misrepresenting or obtaining your information on our behalf. Always ensure that the social media accounts, websites, or mobile applications that you engage with , are our “verified” or “official” accounts/handles. We are in no way responsible for any information leakage if you share your personal data on social media.

DATA RETENTION

The data will be recorded and stored only as long as the purpose is executed. The purpose could include satisfying any legal, regulatory, tax, accounting, or reporting requirements.

Your personal data may be in our records for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation concerning our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Until such issues are over, the data will remain in our custody only for the purposes mentioned above.

DATA SECURITY

We have put in place physical security measures and digital/electronic safeguards to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

Continual audits and monitoring of the security measures in place are done periodically. This is to ensure that your data is protected at all times. In addition, we limit access to your personal data to only those employees, agents, contractors, and other third parties who specifically your data. They will only process your personal data on our instructions for defined purposes and they are subject to confidentiality clauses / restrictions.

However , no guarantee whatsoever can be provided in this regard.

If any suspected personal data breach has been found, we will try & notify you .

We will also notify any applicable regulator of a breach , where we are legally required to do so.

If you have added additional information that is out of the normal way of communication process or enrollment process, we cannot be held responsible for the same.

COMMUNICATION PREFERENCE

In case you feel that the use of the data & information collected has fallen outside or beyond the parameters of data privacy and confidentiality requirements that you are comfortable with, you can do the following:

Opt out and do not receive certain notifications or alerts from our side.
Speak to us so that we can try & assuage your concerns, post which you can opt in to receive all notifications, alerts & promotional activities from our side .

COOKIES

As per the Cookie policy, our online platform uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. If you wish to refuse to accept cookies, you may choose to disable it in your browser and/or delete cookies from your device storage. It is not mandatory to have cookies turned on to use the Website however, you may require cookies to access personalized or secure content on the Website. Some web pages may not function properly if the cookies are disabled.

RIGHTS TO YOUR DATA

We respect your right to know more about your data. If you would like to see the information we hold about you, you can email us at the mail ID of Geepas business consultancy services customer support(info@geepasacademy.com)

With regard to your personal information, you have the following rights, subject to applicable local laws.

You have the right to request for the following:

correct any inaccurate information
delete any personal information
restrict our use of personal information & if the parameters of restriction are not feasible for us, have your personal data deleted
object to our use of your personal information & get the same deleted
withdraw any consent you have provided for the collection and use of your data.
transfer your data to another third-party